Elena A. Averboukh - Curriculum Vitae
  email: e.averbukh@ieee.org
Tel: + 49 172 7857 294
Fax: + 49 561 877389
Read Dr. Averboukh's newsletters: Mar 2004 | Feb 2004 | Jan 2004

Education and Training
1996 - Doctorate in Engineering (Habilitated), Automatised Systems for Quality and Safety Control, University of Kassel, Germany

1992 - Doctorate in Engineering (Habilitated), Technical Cybernetics, Decision Support & Statistical Process Control Systems, Moscow Energy Technical University

1983 - Doctorate in Engineering (PhD) in Automatic Control and Human-Machine Systems, Twer Technical University

1982 - M.Sc. in Mathematics (specialisation in Computing Techniques), Twer State University

1978 - M.Sc. in Electrical Engineering (Systems Engineering), Twer Technical University

1999 - Lead Instructor/Course Developer MinitabTM (Additive GmbH - Distributor of Minitab in Germany)

2000 - Certified Instructor iGrafx 2003 for Six Sigma

2001 - Instructor for Black Belts/Green Belts/Champions (Six Sigma Qualtec - On-Job Training)

2002 - Certified Instructor for Black Belts/Green Belts (by Motorola University)

2002 - Certified Instructor/Coach Ideation-TRIZ (Ideation International Inc.)

Delivery of Six Sigma Training

  • DMAIC training (completing ninth programme July 2003)
  • DFSS training (completing seventh programme July 2003)
  • DFSS in Software/Web Design (currently ongoing programme August 2003)
  • Project Champion Training (6 classes conducted)
  • Green Belt Training (5 classes conducted)

Coaching and Mentoring

Coached and certified Black Belts, Champions, Six Sigma Leaders, Green Belts from a wide range of business activities: Manufacturing, Design, R&D, Marketing & Sales, Financial Services, Human Resources, IT, Finance, E-Business.

Course Development

Training courses and course materials for:

  • Black and Green Belts in manufacturing and transactional application areas
  • Software/web-design and e-business applications for training Champions, Black and Green Belts in Business Case- and Project Selection and Management
  • Special courses for Master Black Belts in:
    • Advanced statistical topics using Minitab
    • Business Process Modeling and Management using iGrafx 2003 for Six Sigma, etc.
    • Kansei Engineering
    • Usability Engineering, etc.

Skills Summary
An energetic, internationally recognised and highly respected Instructor/Master Black Belt with excellent teaching and consulting skills and experiences, strong people and leadership skills and a demonstrated ability to lead and to achieve successful Six Sigma deployment. Unique combination of strong academic cross-disciplinary background and creativity, with more than 25 years of industrial experience and successful international industrial and business records.

Project Management and Team Leadership

  • Completed highly successful DMAIC/DFSS projects with high business and financial impact for more than 100 clients, providing extensive high-level business strategy, -processes, VOC and systems analysis, failure- and root cause analysis, process /systems modeling and evaluation, technology forecast and failure prediction, generation of innovative solutions, design and implementation of efficient control systems consulting.
  • Since 1994-5 works with governmental clients as consultant/expert evaluator of national R&D programmes (Japan STA, MITI, European Commission) in innovative customer- and user-centered systems/product design and -evaluation and human behavior modeling for quality of life at different stages:
    Programme development, tender project-proposals evaluation, intermediate project results- and management evaluation, strategic consulting.
  • Leading the implementation of Six Sigma in SMEs in Germany
  • Experienced in deploying Six Sigma from the earliest stages

Training

  • Recognised in advanced Team Training
  • Clients praise her teaching and consulting abilities, excellent communication skills across all hierarchical levels from CEOs to technicians
  • Course participants love her dynamic, interactive teaching style, success determination and devotion, and always comment on her depth of practical cross-disciplinary knowledge.
  • Active in organising international conferences and workshops

Data Analysis

-- Full range of DMAIC and Business/e-Business/Product DFSS tools and techniques including:

  • Cause & Effect, FMEA, Process Mapping
  • Gauge R&R
  • Process capability and Z shift
  • Hypothesis testing (t test, p test, F test, ANOVA, Chi squared, etc.)
  • Correlation and Simple/Multiple Linear Regression
  • Non-parametric statistics
  • Reliability Analysis
  • Time Series Modeling
  • Designed Experiments
  • Statistical Process Control charts
  • Voice of Customer Analysis, Kansei Engineering
  • Benchmarking
  • Needs analysis/QFD
  • Project Planning

-- Highly proficient with Microsoft Office, Minitab, iGrafx 2003 Process for Six Sigma, Process Model, etc.

Software (re-) engineering

  • UML (Unified Modeling Language)-tools for OO-Software (re-)engineering: Rational Rose, Analyst, Objective, Artisan, iLogix, etc.
  • IDEF Structured Data Analysis for software development
  • Advanced methodology and tools for user-centred software design, usability engineering and usability testing
  • Software ergonomics
  • Programming languages C, C++, JAVA, etc.

Inventive Problem Solving

  • TRIZ
  • Ideation-TRIZ (I-TRIZ)
  • TRIZ for DMAIC
  • TRIZ for DFSS

Career History
Positions held:
 
2000-2002 Technical University of Poznan, Honorary Professor, "Internet Technologies" post-graduate course
2000- ADDITIVE Academy GmbH, Leader of Training Programme "Statistical Process Control using MINITAB" and MINITAB for Six Sigma"

Lead course developer and lead trainer for Minitab Users, particularly for Six Sigma

 
2000 EU Expert/Evaluator, 5th Framework Programme "Quality of Life"

 
1996- Associate Professor, Institute for Measurements and Automation, University of Kassel
Interdisciplinary Centre for Quality of Life and Usability Studies (LUSI-Centre eG), Master Black Belt

Industry funded professor/instructor/Master Black Belt. Full responsibility for project acquisition and marketing, project management, training course design and delivery, as well as for project results and reporting for commercial and governmental clients

 
  Six Sigma Master-, Black-, Green-Belt and Champions Consulting /Training
MINITAB Training, iGrafx Process for Six Sigma Training
  • PPI Financial Systems GmbH, July 2000
  • Radzuweit & Consultants GmbH, July 2000
  • FHP Motors GmbH, May 2001
  • Johnson Controls GmbH, May 2001, 2003
  • Electrolux AG, May 2001
  • Deutsche Bahn AG, May, June 2001
  • Ddm hept + Schuler GmbH &Co, April, August 2001
  • Toshiba Europe GmbH, January 2001
  • Grace AG, February 2001
  • ADDITIVE GmbH, October 2000 - present
  • Micrografx (Deutschland), May 2001 - present
  • Sanyo Europe, August 2001- February 2002
  • IDEX, March 2002 - September 2002
  • Rexam, 2002
  • Alstom, 2002
  • Danfoss Compressors, 2002-2003
  • Shell Gas, 2003
  • Siemens, 2002, 2003
  • etc.
  Software/System Design, Ergonomics, Usability, Flexible System Architectures, OOA/OOD
  • Training (1/2 - 5-day seminars, coaching)
  • Conceptware AG, July 2000 - present
  • Siemens Design & Messa GmbH (Konstanz), November 2000
  • TU Poznan, Polen, August 2000
  • InvestitionsBank Hessen AG (IBH), Bordo, June 2000
  • InvestitionsBank Hessen AG (IBH), Darmstadt, May 2000
  • GROOM, Koblenz, April 2000
  • VDMA, OO- Arbeitskreis, Frankfurt, March 2000
  • TÜV Product Service GmbH, München, January-February 2000
  • BMW AG, München, April-May 1999
  • Siemens AG, Karlsruhe, May 1999
  • Sculpture, Kassel, May 1999
  • Simple Network, Kassel, April 1999
  • Deutsche Telekom AG, Darmstadt, April 1999
  • Hardie Consulting, UK, London, June 1998, April 1999, November 1999
  • ONRI, MITI, Japan, March 1999
  • Deutsche Telekom Bercom GmbH, Berlin, June 1998
  • Heyde+Partner AG, Frankfurt/M, June 1998
  • CADES GbR, Wiesbaden, June 1998
  • Media NetCom GmbH, Wiesbaden, June 1998, April 1999
  • SMEs in Hessen, etc., June 1998 - present
  OO-Modeling, Software- bzw. System-Usability-related consulting and Usability Evaluations
  • National Board of Occupational Safety and Health, Stockholm, CEN TC 122 (September 2000)
  • Ergonomie Zentrum, Insbruck (June 2000)
  • MIP AG (July -October 1999)
    Strategic Enterprise Management and Metamodeling with ALFABET; Development of Training Documentation/Guide for Meta-Modeler, White Papers
  • SoftPoint GmbH (1999-2000), German Distributor of Popkin Software, Inc.
    OO-Modeling and Usability-related Consulting, Training Kurs OO- and Modeling of Business Process with System Architect 2001/Catalyst Tool
    Presentations i.a. SoftPoint GmbH (GROOM, VDA)
  • Sanyo El., Osaka (1995, 1999)
    Innovative Software- and Hardware-Development Methods,
    Usability-evaluation of new interactive products
  • HiServ GmbH (Hoechst AG), Frankfurt/M (1999)
    Usability Engineering bzw. Usability Testing, Development of knowledge-based Help Desk
    Consulting and planning of experiment for comparative usability testing of metamodeling and knowledge-management software tools
  • Dade Behring Marburg GmbH (1999)
    Advanced methods and software tools for OO-Metamodeling and Modeling (Rational Rose, System Architect 2001, Artisan, Ilogix, Objectif, Ptech, Alfabet etc.).
    Consulting on selecting software tools for SW-Document Management
  • Ship Research Institute, Tokyo (SRI) (1995-2000 )
    Design and evaluation of knowledge-based adaptive user interfaces for nuclear platforms
    Development of Information and GUI-Architecture, Methods for Knowledge Acquisition and Elicitation
    Development and Evaluation of Knowledge-Models for Risky Human-Machine Systems
1995-2000 Expert/Evaluator for MITI- and STA-R&D National 5-year Programme Japan

Recipient of the Prize of Japanese Government for foreign researchers, work as a strategic consultant during programme preparation ($1,7B), tender proposal evaluation, as well as programme supervision and evaluation of the progress and intermediate results

 
1993-1996 Senior Researcher, Laboratory for Man-Machine Systems, University of Kassel, Germany

Co/deputy leader and project manager of several international R&D projects funded by DFG, European Commission; member of technical committee of industrial project consortium

 
1992-1994 Head of division "Expert systems and technologies", INTEPRO, St.-Petersburg Ship Building Technical University

Full responsibility for project acquisition and marketing, project management, training course design and delivery, as well as for project results and reporting for commercial and governmental clients

 
1991-1993 Director of "Intelligent and Control Laboratories" (INCOLAB), Ltd.

Full responsibility for project acquisition and marketing, management, financial results, training course design and delivery, as well as for project results and reporting for commercial and governmental clients
1986-1991 Senior Researcher and Head of Laboratory, Research Institute in All-Union Scientific-Industrial Consortium for Geophysical Research and Plant in Wells, Twer

Full responsibility for project definition and management, as well as for project results and reporting for commercial and governmental clients

 
1978-1986 Junior Researcher, PhD Student and Senior Researcher, Automatisation and Control Systems (ACS) Department, Twer Technical University

Industry-related R&D project, deputy project-manager, training course design and delivery for students and continuing education for professor staff, responsible for innovation, project results and reporting for commercial and governmental clients

Awards:
 
1995 Japanese Government Research Award for Foreign Specialists (Science and Technology Agency)
1984 Silver medal of All-Union Exhibition of National Economy (VDNH, Moscow) for "System for Stabilisation of Quality Characteristics of Electrovacuum Glasses"
 Lecturing:
 
1998- International Usability School, LUSI-Centre eG, Six Sigma (DMAIC, DFSS, I-TRIZ) for Executives, Champions, Master-, Black- and Green Belts in Manufacturing, Transactional and Software Applications, Software Usability Qualification Programme, Meta- and OO-Modeling Methods and Technologies, Statistical Process Control, Six Sigma, etc.

 
1997- Academy in Mannheim, Assistant Professor, "Creativity and Usability Engineering"

 
1996- University of Kassel, Asst. Professor "Quality and Safety Control Systems"/Usability Master Class Courses "Creativity & Usability Engineering", "User Interface Design", "Innovative System-Design Technologies", "WEB-Usability", etc.

 
1995-1996 University of Kassel, Lector, "Measuring, Control and Automatisation Techniques"

 
1986-1991 Twer State University, Docent (Associated Professor)
5th year, "Data processing and quality control systems and techniques (in geo- and petrophysics)"
Supervising industrial practice, course works and M.Sc. Diplomas

 
1981-1991 Twer Technical University, Lector 5th year, "Modeling and Optimisation of Complex Systems", "Automatisation Systems for Enterprises", "Control Systems for Technological Processes" Continuing education for academic staff "Control Systems for Technological Processes"
Supervising course works and M.Sc. Diplomas

Publications:

Numerous publications in the field of design and evaluation of complex interactive systems, software technologies, quality control and monitoring systems, adaptive user interfaces, quality assurance and usability testing, ergonomics, task and knowledge analysis, human performance modeling, intelligent tutoring systems, control diagnostics and identification of technological processes, statistical and simulation modeling. List of publications is available.

Patents: 9 Patents implemented in industries, 1 is Technical Standard.

Languages: English, German, Russian - fluent ( Verbal and Written), Slavic languages - read and understand

Membership: IFAC, IEEE, IEA societies. Nominated by DIN expert in DIN AA4/AA8, CEN TC 122, WG6 (Ergonomics), in DIN ad-hoc Group on Usability. Active in organising International Conferences.