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ATTACHMENT
1
Attachment to "The
Dilemma of Improving Quality in New Product Development" by
Larry R. Smith, Boris Zlotin, and Alla Zusman
Problem
Formulation
Formulation of exhaustive set of possible
for analyzing system problems is very important stage of work on searching
of breakthrough under TRIZ theory. After data collection and
systematization of major information, translation of information to "TRIZ
language" is required to ensure efficient utilization of tools of
directed evolution. The translation implements by means of artificial
intellect "Problem Formulator".
User makes functional description of the
system in form of the graph then Problem Formulator software translating
it to problem statements. This description includes exhaustive set of
problems that can be formulated under this description.
There are two stages in problem
formulation.
1. Preliminary formulation,
that covers main technological processes, clarification and discussion of
worked out formulators with Subject Matter Expert (SME.)
2. Final Formulation, that
includes clarification of general and working out of detailed formulators
on different processes, and also selection and analysis of obtained
problem statements.
Typical Graphical Descriptions of Problem
Situation includes different functions and standard links between them:

|
|
Provides |
([Useful]
Function 2) |
|
|
Causes |
([Harmful]
Function 4) |
|
|
Eliminates |
([Harmful]
Function 4) |
|
|
Hinders |
([Useful]
Function 1) |
|
|
Causes |
([Harmful]
Function 5) |
Typical problem statements generated by Problem
Formulator:
- Find an alternative way to obtain [the] (Function 1),
that provides or enhances [the] (Function 2), but does not cause [the]
(Function 4). This way should not be influenced by [the] (Function 3).
- Find a way to enhance [the] (Function 1).
- Find a way to resolve the contradiction: [the]
(Function 1) should exist to obtain [the] (Function 2), and should not
exist in order to avoid [the] (Function 4).
- Find a way to protect [the] (Function 1) from the
harmful influence of [the] (Function 3).
- Find a way to do without [the] (Function 1) for
obtaining [the] (Function 2).
- Find an alternative way to obtain [the] (Function 2),
that does not require [the] (Function 1).
- Find a way to enhance [the] (Function 2).
- Find an alternative way to obtain [the] (Function 3),
that eliminates, reduces or prevents [the] (Function 4). This way
should not be in a conflict with [the] (Function 1).
- Find a way to enhance [the] (Function 3).
- Find a way to resolve the contradiction: [the]
(Function 3) should exist to eliminate [the] (Function 4), and should
not exist in order to avoid hindering [the] (Function 1).
- Find a way to do without [the] (Function 3) for
elimination, reduction or prevention of [the] (Function 4).
- Find a way to increase the effectiveness of
eliminating [the] (Function 4) by using [the] (Function 3).
- Find an alternative way to eliminate, reduce or
prevent [the] (Function 4).
- Find a way to eliminate, reduce or prevent [the]
(Function 5), under the condition of [the] (Function 4).
Problem
Statements Analysis
After problem formulation the analysis of
problem statements is performed. The following questions have to be
answered for each Problem Statement developed:
- Are we going to work with this problem
statement or it should be marked as «out of scope»?
- How important is it to solve this
problem statement from the initial problem point of view? Is the
expected result going to be significant if the solution to this
problem statement is found?
- If this problem statement is important,
does it make sense to look for an exhaustive set of solution concepts
or one acceptable solution will do?
- Is it possible to find a solution to
this problem statement without special TRIZ tools?
- If a simple solution concept is
available, does it have a drawback or side effect, i.e. creates
secondary problems? Does it make sense trying to solve these secondary
problems rather then looking for other solution concepts?
It is necessary to remember:
- Several problem statements may be
integrated into one Direction for Innovation. When a problem statement
leads to Direction, which was revealed earlier, we mark this Direction
as repetitious one.
- If priorities change with the time,
estimations made on the preliminary analysis stage may be corrected
during work continuation.
After the analysis of each problem
statement the analysis and structuring of the obtained directions and
concepts is performed. Then its general list is compiled, as a rule
structured by basic functions performed by the system or its main
structural units.
The final conclusions for the preliminary
Ideation/TRIZ analysis of the system are constructed on the basis of
structured information.
Developmental
Management

1. Find a way to eliminate, reduce or prevent [the]
(Middle management salary is not linked to quality), under the condition
of [the] (Top management doesn't see TQM immediate value).
2. Find a way to eliminate, reduce or prevent [the]
(Inadequate resources).
3. Find a way to eliminate, reduce or prevent [the]
(Quality is treated as a separate initiative), under the condition of
[the] (Strategic plans do not include quality goals) and (Top management
is not visibly committed for Quality).
4. Find a way to eliminate, reduce or prevent [the]
(Employees are resistant to change).
5. Find a way to eliminate, reduce or prevent [the]
(Time constraints).
6. Find a way to eliminate, reduce or prevent [the] (Top
management is not visibly committed for Quality), under the condition of
[the] (Top management doesn't see TQM immediate value).
7. Find a way to eliminate, reduce or prevent [the]
(Strategic plans do not include quality goals), under the condition of
[the] (Top management doesn't see TQM immediate value).
8. Find a way to eliminate, reduce or prevent [the]
(Strategic plan isn't customer driven), under the condition of [the] (Top
management doesn't see TQM immediate value).
9. Find a way to eliminate, reduce or prevent [the]
(Quality action plans are often vague), under the condition of [the]
(Quality is not effectively measured) and (Quality is not defined by the
customer).
10. Find a way to eliminate, reduce or prevent [the]
(Quality is not everyone responsibility).
11. Find a way to eliminate, reduce or prevent [the]
(Quality is not defined by the customer), under the condition of [the]
(Strategic plan isn't customer driven).
12. Find a way to eliminate, reduce or prevent [the]
(Quality is not effectively measured), under the condition of [the] (No
quality system in place).
13. Find a way to eliminate, reduce or prevent [the]
(Frequent turnover of management).
14. Find a way to eliminate, reduce or prevent [the]
(Top management doesn't see TQM immediate value), under the condition of
[the] (Efforts do not justify cost).
15. Find a way to eliminate, reduce or prevent [the] (No
quality system in place), under the condition of [the] (Strategic plans do
not include quality goals).
16. Find a way to eliminate, reduce or prevent [the]
(Occasional efforts to improve quality), under the condition of [the]
(Quality is treated as a separate initiative), (No quality system in
place), (Quality is not everyone responsibility), (Time constraints),
(Inadequate resources), (Frequent turnover of management), and (Employees
are resistant to change).
17. Find a way to eliminate, reduce or prevent [the]
(Efforts do not justify cost), under the condition of [the] (Occasional
efforts to improve quality).
Fire Fighting

1. Find an alternative way to obtain [the] (Fire
fighting is rewarded), that provides or enhances [the] (Eliminating
current problems), and does not cause [the] (Short term vision) and
(Consuming resources).
2. Find a way to enhance [the] (Fire fighting is
rewarded).
3. Find a way to resolve the contradiction: [the] (Fire
fighting is rewarded) should exist to obtain [the] (Eliminating current
problems), and should not exist in order to avoid [the] (Short term
vision) and (Consuming resources).
4. Find a way to do without [the] (Fire fighting is
rewarded) for obtaining [the] (Eliminating current problems).
5. Find a way to eliminate, reduce or prevent [the]
(Short term vision), under the condition of [the] (Fire fighting is
rewarded).
6. Find an alternative way to obtain [the] (All
limitations are lifted), that provides or enhances [the] (Eliminating
current problems), and does not cause [the] (Reproducing fire fighting
approach) and (Consuming resources).
7. Find a way to enhance [the] (All limitations are
lifted).
8. Find a way to resolve the contradiction: [the] (All
limitations are lifted) should exist to obtain [the] (Eliminating current
problems), and should not exist in order to avoid [the] (Reproducing fire
fighting approach) and (Consuming resources).
9. Find a way to do without [the] (All limitations are
lifted) for obtaining [the] (Eliminating current problems).
10. Find a way to eliminate, reduce or prevent [the]
(Reproducing fire fighting approach), under the condition of [the] (Short
term vision) and (All limitations are lifted).
11. Find an alternative way to obtain [the] (Eliminating
current problems), that does not require [the] (Fire fighting is rewarded)
and (All limitations are lifted).
12. Find a way to enhance [the] (Eliminating current
problems).
13. Find a way to protect [the] (Long term benefit) from
the harmful influence of [the] (Reproducing fire fighting approach) and
(Consuming resources).
14. Find an alternative way to obtain [the] (Long term
benefit), under condition of [the] (Reproducing fire fighting approach)
and (Consuming resources).
15. Find a way to enhance [the] (Long term benefit).
16. Find a way to eliminate, reduce or prevent [the]
(Consuming resources), under the condition of [the] (Fire fighting is
rewarded) and (All limitations are lifted).
Ideal
Engineering I

1. Find a way to eliminate, reduce or prevent [the] (Design changes),
under the condition of [the] (Poor design) and (Difficult to anticipate
undesired results of decisions).
2. Find a way to eliminate, reduce or prevent [the] (Warranty
problems), under the condition of [the] (Poor design) and (Difficult to
anticipate undesired results of decisions).
3. Find a way to eliminate, reduce or prevent [the] (Tests failures/
downtime), under the condition of [the] (Poor design) and (Difficult to
anticipate undesired results of decisions).
4. Find a way to eliminate, reduce or prevent [the] (Engineering fixing
problems), under the condition of [the] (Poor design) and (Difficult to
anticipate undesired results of decisions).
5. Find a way to eliminate, reduce or prevent [the] (Re-tooling), under
the condition of [the] (Poor design) and (Difficult to anticipate
undesired results of decisions).
6. Find a way to eliminate, reduce or prevent [the] (Re-testing), under
the condition of [the] (Poor design) and (Difficult to anticipate
undesired results of decisions).
7. Find a way to increase the effectiveness of eliminating [the]
(Difficult to anticipate undesired results of decisions) by using [the]
(Ideal engineering).
8. Find an alternative way to eliminate, reduce or prevent [the]
(Difficult to anticipate undesired results of decisions).
9. Find a way to increase the effectiveness of eliminating [the] (Poor
design) by using [the] (Ideal engineering).
10. Find an alternative way to eliminate, reduce or prevent [the] (Poor
design).
11. Find an alternative way to obtain [the] (Ideal engineering), that
eliminates, reduces or prevents [the] (Difficult to anticipate undesired
results of decisions) and (Poor design), and does not require [the]
(Effective TQM system).
12. Find a way to enhance [the] (Ideal engineering).
13. Find a way to do without [the] (Ideal engineering) for elimination,
reduction or prevention of [the] (Difficult to anticipate undesired
results of decisions) and (Poor design).
14. Find an alternative way to obtain [the] (Effective TQM system),
that provides or enhances [the] (Ideal engineering).
15. Find a way to enhance [the] (Effective TQM system).
16. Find a way to do without [the] (Effective TQM system) for obtaining
[the] (Ideal engineering).
Ideal
Engineering II

1. Find an alternative way to obtain [the] (Ideal engineering), that
eliminates, reduces or prevents [the] (Design changes), (Warranty
problems), (Tests failures/ downtime), (Engineering fixing problems),
(Re-tooling), and (RE-testing), under condition of [the] (Producing
defects).
2. Find a way to enhance [the] (Ideal engineering).
3. Find a way to protect [the] (Ideal engineering) from the harmful
influence of [the] (Producing defects).
4. Find a way to do without [the] (Ideal engineering) for elimination,
reduction or prevention of [the] (Design changes), (Warranty problems),
(Tests failures/ downtime), (Engineering fixing problems), (Re-tooling),
and (RE-testing).
5. Find a way to eliminate, reduce or prevent [the] (Engineers make
mistakes), under the condition of [the] (Lack of knowledge), (Lack of
effective processes), (Lack of Q&R disciplines implemented),
(Insufficient and inaccurate information), (Reactive approach), (Lack of
necessary skills), (Little fish effect), (Lack of commitment to long term
success), (Lack of disciplines to follow the process), and (Pressure for
cost, time, resources).
6. Find a way to increase the effectiveness of eliminating [the]
(Design changes) by using [the] (Ideal engineering).
7. Find an alternative way to eliminate, reduce or prevent [the]
(Design changes).
8. Find a way to increase the effectiveness of eliminating [the]
(Warranty problems) by using [the] (Ideal engineering).
9. Find an alternative way to eliminate, reduce or prevent [the]
(Warranty problems).
10. Find a way to increase the effectiveness of eliminating [the]
(Tests failures/ downtime) by using [the] (Ideal engineering).
11. Find an alternative way to eliminate, reduce or prevent [the]
(Tests failures/ downtime).
12. Find a way to increase the effectiveness of eliminating [the]
(Engineering fixing problems) by using [the] (Ideal engineering).
13. Find an alternative way to eliminate, reduce or prevent [the]
(Engineering fixing problems).
14. Find an alternative way to obtain [the] (Company profit), that does
not require [the] (Pressure for cost, time, resources) and (Long term
strategy), under condition of [the] (Design changes), (Warranty problems),
(Tests failures/ downtime), and (Engineering fixing problems).
15. Find a way to enhance [the] (Company profit).
16. Find a way to protect [the] (Company profit) from the harmful
influence of [the] (Design changes), (Warranty problems), (Tests failures/
downtime), and (Engineering fixing problems).
17. Find a way to increase the effectiveness of eliminating [the]
(Re-tooling) by using [the] (Ideal engineering).
18. Find an alternative way to eliminate, reduce or prevent [the]
(Re-tooling).
19. Find a way to increase the effectiveness of eliminating [the]
(RE-testing) by using [the] (Ideal engineering).
20. Find an alternative way to eliminate, reduce or prevent [the]
(RE-testing).
21. Find a way to increase the effectiveness of eliminating [the] (Lack
of knowledge) by using [the] (Training and education).
22. Find an alternative way to eliminate, reduce or prevent [the] (Lack
of knowledge).
23. Find a way to eliminate, reduce or prevent [the] (Lack of effective
processes).
24. Find a way to eliminate, reduce or prevent [the] (Lack of Q&R
disciplines implemented), under the condition of [the] (Engineers do not
see the benefit), (Lack of knowledge), (Engineers do not understand the
importance of Q&R tolls), and (Lack of software tools).
25. Find a way to eliminate, reduce or prevent [the] (Engineers do not
see the benefit).
26. Find a way to eliminate, reduce or prevent [the] (Engineers do not
understand the importance of Q&R tolls), under the condition of [the]
(Lack of knowledge).
27. Find a way to eliminate, reduce or prevent [the] (Insufficient and
inaccurate information).
28. Find a way to eliminate, reduce or prevent [the] (Reactive
approach), under the condition of [the] (Lack of effective processes).
29. Find an alternative way to obtain [the] (Pressure for cost, time,
resources), that provides or enhances [the] (Company profit), but does not
cause [the] (Engineers make mistakes), (Lack of software tools), and
(Management makes mistakes), and does not require [the] (Short term driven
management). This way should not be in a conflict with [the] (Training and
education).
30. Find a way to enhance [the] (Pressure for cost, time, resources).
31. Find a way to resolve the contradiction: [the] (Pressure for cost,
time, resources) should exist to obtain [the] (Company profit), and should
not exist in order to avoid [the] (Engineers make mistakes), (Lack of
software tools), and (Management makes mistakes) and also avoid hindering
[the] (Training and education).
32. Find a way to do without [the] (Pressure for cost, time, resources)
for obtaining [the] (Company profit).
33. Find a way to eliminate, reduce or prevent [the] (Management makes
mistakes), under the condition of [the] (Short term driven management) and
(Pressure for cost, time, resources).
34. Find a way to eliminate, reduce or prevent [the] (Producing
defects), under the condition of [the] (Management makes mistakes) and
(Engineers make mistakes).
35. Find a way to increase the effectiveness of eliminating [the] (Lack
of necessary skills) by using [the] (Training and education).
36. Find an alternative way to eliminate, reduce or prevent [the] (Lack
of necessary skills).
37. Find an alternative way to obtain [the] (Short term driven
management), that provides or enhances [the] (Promotion) and (Pressure for
cost, time, resources), but does not cause [the] (Management makes
mistakes). This way should not be in a conflict with [the] (Long term
strategy).
38. Find a way to enhance [the] (Short term driven management).
39. Find a way to resolve the contradiction: [the] (Short term driven
management) should exist to obtain [the] (Promotion) and (Pressure for
cost, time, resources), and should not exist in order to avoid [the]
(Management makes mistakes) and also avoid hindering [the] (Long term
strategy).
40. Find a way to do without [the] (Short term driven management) for
obtaining [the] (Promotion) and (Pressure for cost, time, resources).
41. Find an alternative way to obtain [the] (Promotion), that does not
require [the] (Short term driven management) and (Constant rotation of
people).
42. Find a way to enhance [the] (Promotion).
43. Find an alternative way to obtain [the] (Long term strategy), that
provides or enhances [the] (Company profit), under condition of [the]
(Short term driven management).
44. Find a way to enhance [the] (Long term strategy).
45. Find a way to protect [the] (Long term strategy) from the harmful
influence of [the] (Short term driven management).
46. Find a way to do without [the] (Long term strategy) for obtaining
[the] (Company profit).
47. Find an alternative way to obtain [the] (Constant rotation of
people), that provides or enhances [the] (Promotion), and does not cause
[the] (Lack of necessary skills) and (Lack of knowledge).
48. Find a way to enhance [the] (Constant rotation of people).
49. Find a way to resolve the contradiction: [the] (Constant rotation
of people) should exist to obtain [the] (Promotion), and should not exist
in order to avoid [the] (Lack of necessary skills) and (Lack of
knowledge).
50. Find a way to do without [the] (Constant rotation of people) for
obtaining [the] (Promotion).
51. Find a way to eliminate, reduce or prevent [the] (Difficult to
anticipate undesired results of decisions).
52. Find an alternative way to obtain [the] (Training and education),
that eliminates, reduces or prevents [the] (Lack of knowledge) and (Lack
of necessary skills), under condition of [the] (Lack of software tools)
and (Pressure for cost, time, resources).
53. Find a way to enhance [the] (Training and education).
54. Find a way to protect [the] (Training and education) from the
harmful influence of [the] (Lack of software tools) and (Pressure for
cost, time, resources).
55. Find a way to do without [the] (Training and education) for
elimination, reduction or prevention of [the] (Lack of knowledge) and
(Lack of necessary skills).
56. Find a way to eliminate, reduce or prevent [the] (Lack of software
tools), under the condition of [the] (Pressure for cost, time, resources).
57. Find a way to eliminate, reduce or prevent [the] (Little fish
effect).
58. Find a way to eliminate, reduce or prevent [the] (Lack of
commitment to long term success), under the condition of [the] (Little
fish effect).
59. Find a way to eliminate, reduce or prevent [the] (Lack of
disciplines to follow the process).
Main
Inhibitors

1. Find a way to protect [the] (Build ideal engineering model) from the
harmful influence of [the] (Lack of credibility), (Presentation
challenge), (Poor management support), (Technical challenges), (Lack of
resources), (Short-term approach), (Unclear benefits), and (Wrong mental
models).
2. Find an alternative way to obtain [the] (Build ideal engineering
model), under condition of [the] (Lack of credibility), (Presentation
challenge), (Poor management support), (Technical challenges), (Lack of
resources), (Short-term approach), (Unclear benefits), and (Wrong mental
models).
3. Find a way to enhance [the] (Build ideal engineering model).
4. Find a way to eliminate, reduce or prevent [the] (Reluctance to
changes).
5. Find a way to increase the effectiveness of eliminating [the] (Lack
of credibility) by using [the] (Audit system).
6. Find an alternative way to eliminate, reduce or prevent [the] (Lack
of credibility).
7. Find a way to eliminate, reduce or prevent [the] (Presentation
challenge).
8. Find a way to increase the effectiveness of eliminating [the] (Poor
management support) by using [the] (Good presentation for top mngnt).
9. Find an alternative way to eliminate, reduce or prevent [the] (Poor
management support).
10. Find a way to increase the effectiveness of eliminating [the]
(Technical challenges) by using [the] (Training).
11. Find an alternative way to eliminate, reduce or prevent [the]
(Technical challenges).
12. Find a way to eliminate, reduce or prevent [the] (Short-term
approach), under the condition of [the] (Wrong mindset) and (No patience).
13. Find a way to increase the effectiveness of eliminating [the] (Lack
of resources) by using [the] (Good presentation for top mngnt).
14. Find an alternative way to eliminate, reduce or prevent [the] (Lack
of resources).
15. Find a way to eliminate, reduce or prevent [the] (Wrong mindset).
16. Find a way to increase the effectiveness of eliminating [the]
(Unclear benefits) by using [the] (Use something that has been tested
before in your or another industry.).
17. Find an alternative way to eliminate, reduce or prevent [the]
(Unclear benefits).
18. Find a way to eliminate, reduce or prevent [the] (Incomplete tool
kit).
19. Find a way to increase the effectiveness of eliminating [the] (Lack
of processes) by using [the] (Audit system).
20. Find an alternative way to eliminate, reduce or prevent [the] (Lack
of processes).
21. Find a way to eliminate, reduce or prevent [the] (Lack of
engineering confidence).
22. Find a way to eliminate, reduce or prevent [the] (No attractive
solutions).
23. Find a way to eliminate, reduce or prevent [the] (Do only what they
are told by the top mngmnt).
24. Find a way to eliminate, reduce or prevent [the] (Chief design
engineers - real customers).
25. Find a way to increase the effectiveness of eliminating [the]
(Wrong mental models) by using [the] (Audit system).
26. Find an alternative way to eliminate, reduce or prevent [the]
(Wrong mental models).
27. Find an alternative way to obtain [the] (Audit system), that
eliminates, reduces or prevents [the] (Wrong mental models), (Lack of
credibility), and (Lack of processes).
28. Find a way to enhance [the] (Audit system).
29. Find a way to do without [the] (Audit system) for elimination,
reduction or prevention of [the] (Wrong mental models), (Lack of
credibility), and (Lack of processes).
30. Find a way to eliminate, reduce or prevent [the] (No reward for
Quality).
31. Find an alternative way to obtain [the] (Training), that
eliminates, reduces or prevents [the] (Technical challenges).
32. Find a way to enhance [the] (Training).
33. Find a way to do without [the] (Training) for elimination,
reduction or prevention of [the] (Technical challenges).
34. Find an alternative way to obtain [the] (Good presentation for top
mngnt), that eliminates, reduces or prevents [the] (Poor management
support) and (Lack of resources).
35. Find a way to enhance [the] (Good presentation for top mngnt).
36. Find a way to do without [the] (Good presentation for top mngnt)
for elimination, reduction or prevention of [the] (Poor management
support) and (Lack of resources).
37. Find a way to eliminate, reduce or prevent [the] (No patience).
38. Find an alternative way to obtain [the] (Use something that has
been tested before in your or another industry.), that eliminates, reduces
or prevents [the] (Unclear benefits).
39. Find a way to enhance [the] (Use something that has been tested
before in your or another industry.).
40. Find a way to do without [the] (Use something that has been tested
before in your or another industry.) for elimination, reduction or
prevention of [the] (Unclear benefits).
Operational
Management

1. Find an alternative way to obtain [the] (Company profit), that does
not require [the] (Pressure for cost, time, resources) and (Long term
strategy).
2. Find a way to enhance [the] (Company profit).
3. Find an alternative way to obtain [the] (Pressure for cost, time,
resources), that provides or enhances [the] (Company profit), but does not
cause [the] (Management makes mistakes), and does not require [the] (Short
term driven management). This way should not be in a conflict with [the]
(Training and education).
4. Find a way to enhance [the] (Pressure for cost, time, resources).
5. Find a way to resolve the contradiction: [the] (Pressure for cost,
time, resources) should exist to obtain [the] (Company profit), and should
not exist in order to avoid [the] (Management makes mistakes) and also
avoid hindering [the] (Training and education).
6. Find a way to do without [the] (Pressure for cost, time, resources)
for obtaining [the] (Company profit).
7. Find a way to eliminate, reduce or prevent [the] (Management makes
mistakes), under the condition of [the] (Short term driven management),
(Misunderstanding value of quality management), (Pressure for cost, time,
resources), and (Selection of customary way).
8. Find a way to eliminate, reduce or prevent [the] (Producing
defects), under the condition of [the] (Management makes mistakes).
9. Find a way to eliminate, reduce or prevent [the] (Short term driven
management), under the condition of [the] (Constant rotation of people).
Then consider how to obtain [the] (Promotion) and (Pressure for cost,
time, resources).
10. Find a way to resolve the contradiction: [the] (Short term driven
management) should not exist in order to avoid harm, and should exist to
obtain [the] (Promotion) and (Pressure for cost, time, resources).
11. Find an alternative way to obtain [the] (Promotion), that does not
require [the] (Constant rotation of people) and (Short term driven
management).
12. Find a way to enhance [the] (Promotion).
13. Find an alternative way to obtain [the] (Long term strategy), that
provides or enhances [the] (Company profit), under condition of [the]
(Short term driven management).
14. Find a way to enhance [the] (Long term strategy).
15. Find a way to protect [the] (Long term strategy) from the harmful
influence of [the] (Short term driven management).
16. Find a way to do without [the] (Long term strategy) for obtaining
[the] (Company profit).
17. Find an alternative way to obtain [the] (Constant rotation of
people), that provides or enhances [the] (Promotion), and does not cause
[the] (Short term driven management).
18. Find a way to enhance [the] (Constant rotation of people).
19. Find a way to resolve the contradiction: [the] (Constant rotation
of people) should exist to obtain [the] (Promotion), and should not exist
in order to avoid [the] (Short term driven management).
20. Find a way to do without [the] (Constant rotation of people) for
obtaining [the] (Promotion).
21. Find a way to protect [the] (Training and education) from the
harmful influence of [the] (Pressure for cost, time, resources).
22. Find an alternative way to obtain [the] (Training and education),
under condition of [the] (Pressure for cost, time, resources).
23. Find a way to enhance [the] (Training and education).
24. Find a way to eliminate, reduce or prevent [the] (Misunderstanding
value of quality management).
25. Find an alternative way to obtain [the] (Selection of customary
way), that provides or enhances [the] (Energy and time saving), and does
not cause [the] (Management makes mistakes).
26. Find a way to enhance [the] (Selection of customary way).
27. Find a way to resolve the contradiction: [the] (Selection of
customary way) should exist to obtain [the] (Energy and time saving), and
should not exist in order to avoid [the] (Management makes mistakes).
28. Find a way to do without [the] (Selection of customary way) for
obtaining [the] (Energy and time saving).
29. Find an alternative way to obtain [the] (Energy and time saving),
that does not require [the] (Selection of customary way).
30. Find a way to enhance [the] (Energy and time saving).
Poor
Quality Reinforcement

1. Find a way to resolve the contradiction: [the] (Poor quality
product) should not exist in order to avoid harm, and should exist to
obtain [the] (Inexpensive product) and (Short time for manufacturing).
2. Find a way to eliminate, reduce or prevent [the] (Poor quality
product). Then consider how to obtain [the] (Inexpensive product) and
(Short time for manufacturing).
3. Find an alternative way to obtain [the] (Many sales), that provides
or enhances [the] (Sufficient revenue), and does not require [the]
(Inexpensive product) and (Short time for manufacturing). This way should
not be influenced by [the] (Leak of customers to competitors).
4. Find a way to enhance [the] (Many sales).
5. Find a way to protect [the] (Many sales) from the harmful influence
of [the] (Leak of customers to competitors).
6. Find a way to do without [the] (Many sales) for obtaining [the]
(Sufficient revenue).
7. Find an alternative way to obtain [the] (Sufficient revenue), that
does not require [the] (Many sales).
8. Find a way to enhance [the] (Sufficient revenue).
9. Find a way to eliminate, reduce or prevent [the] (Leak of customers
to competitors), under the condition of [the] (Poor quality product).
10. Find an alternative way to obtain [the] (Inexpensive product), that
provides or enhances [the] (Many sales), and does not require [the] (Poor
quality product).
11. Find a way to enhance [the] (Inexpensive product).
12. Find a way to do without [the] (Inexpensive product) for obtaining
[the] (Many sales).
13. Find an alternative way to obtain [the] (Short time for
manufacturing), that provides or enhances [the] (Many sales), and does not
require [the] (Poor quality product).
14. Find a way to enhance [the] (Short time for manufacturing).
15. Find a way to do without [the] (Short time for manufacturing) for
obtaining [the] (Many sales).
Quality
Inhibitors

1. Find a way to eliminate, reduce or prevent [the] (Low quality
product), under the condition of [the] (Poor management practices), (Lack
of resources), (Inadequate elements in PD), (Available tools are not
used), (Poor initial design), (Trade-off decisions vs quality), (Poor
supply), and (Big enterprise).
2. Find a way to eliminate, reduce or prevent [the] (Poor management
practices), under the condition of [the] (Poor communication).
3. Find a way to eliminate, reduce or prevent [the] (Poorly managed
resources), under the condition of [the] (Poor management practices).
4. Find a way to eliminate, reduce or prevent [the] (Lack of
resources).
5. Find a way to eliminate, reduce or prevent [the] (Inadequate
elements in PD), under the condition of [the] (Too many changes) and (Late
changes).
6. Find a way to eliminate, reduce or prevent [the] (Available tools
are not used).
7. Find a way to eliminate, reduce or prevent [the] (Poor initial
design), under the condition of [the] (Customer requirements missing).
8. Find a way to eliminate, reduce or prevent [the] (Trade-off
decisions vs quality).
9. Find a way to eliminate, reduce or prevent [the] (Poor
communication), under the condition of [the] (Big enterprise).
10. Find an alternative way to obtain [the] (Big enterprise), that
provides or enhances [the] (Huge production), and does not cause [the]
(Low quality product) and (Poor communication).
11. Find a way to enhance [the] (Big enterprise).
12. Find a way to resolve the contradiction: [the] (Big enterprise)
should exist to obtain [the] (Huge production), and should not exist in
order to avoid [the] (Low quality product) and (Poor communication).
13. Find a way to do without [the] (Big enterprise) for obtaining [the]
(Huge production).
14. Find an alternative way to obtain [the] (Huge production), that
does not require [the] (Big enterprise).
15. Find a way to enhance [the] (Huge production).
16. Find a way to eliminate, reduce or prevent [the] (Too many
changes).
17. Find a way to eliminate, reduce or prevent [the] (Late changes).
18. Find a way to eliminate, reduce or prevent [the] (Customer
requirements missing).
19. Find a way to eliminate, reduce or prevent [the] (Poor supply).
Quality System

1. Find a way to eliminate, reduce or prevent [the] (Inadequate
resources).
2. Find a way to eliminate, reduce or prevent [the] (Best practices are
not benchmarked), under the condition of [the] (No quality system in
place).
3. Find a way to eliminate, reduce or prevent [the] (Poor recognition
system for quality).
4. Find a way to eliminate, reduce or prevent [the] (Employees are not
empowered to implement quality improvement process), under the condition
of [the] (Poor recognition system for quality), (Employees do not follow
processes), (Lack of necessary tools), (Lack of necessary knowledge),
(Lack of necessary skills), (Lack of effective process in place),
("Little fish" effect), and (Cross-functional teams are not
employed).
5. Find a way to eliminate, reduce or prevent [the] (Employees are
resistant to change).
6. Find a way to eliminate, reduce or prevent [the] (Time constraints).
7. Find a way to eliminate, reduce or prevent [the] (No joint planning
with suppliers), under the condition of [the] (No quality system in
place).
8. Find a way to eliminate, reduce or prevent [the] (Cross-functional
teams are not employed), under the condition of [the] (No quality system
in place).
9. Find a way to eliminate, reduce or prevent [the] (Frequent turnover
of employees).
10. Find a way to eliminate, reduce or prevent [the] (Frequent turnover
of management).
11. Find a way to eliminate, reduce or prevent [the] (Top mngmnt
doesn't see the value in TQM), under the condition of [the] (Efforts do
not justify cost).
12. Find a way to eliminate, reduce or prevent [the] (No quality system
in place), under the condition of [the] (Top mngmnt doesn't see the value
in TQM).
13. Find a way to eliminate, reduce or prevent [the] (Efforts do not
justify cost), under the condition of [the] (Best practices are not
benchmarked), (No joint planning with suppliers), (Employees are not
empowered to implement quality improvement process), (Frequent turnover of
management), (Inadequate resources), and (Time constraints).
14. Find a way to eliminate, reduce or prevent [the] (Lack of necessary
skills), under the condition of [the] (No quality system in place) and
(Frequent turnover of employees).
15. Find a way to eliminate, reduce or prevent [the] (Lack of necessary
tools), under the condition of [the] (Confusion about tools and
techniques).
16. Find a way to eliminate, reduce or prevent [the] (Lack of effective
process in place), under the condition of [the] (No quality system in
place).
17. Find a way to eliminate, reduce or prevent [the] (Employees do not
follow processes), under the condition of [the] (Employees are resistant
to change).
18. Find a way to eliminate, reduce or prevent [the] (Lack of necessary
knowledge), under the condition of [the] (Frequent turnover of employees).
19. Find a way to eliminate, reduce or prevent [the] (Confusion about
tools and techniques), under the condition of [the] (No quality system in
place) and (Numerous tools and techniques are available).
20. Find an alternative way to obtain [the] (Numerous tools and
techniques are available), that provides or enhances [the] (Help in
quality improvement), and does not cause [the] (Confusion about tools and
techniques).
21. Find a way to enhance [the] (Numerous tools and techniques are
available).
22. Find a way to resolve the contradiction: [the] (Numerous tools and
techniques are available) should exist to obtain [the] (Help in quality
improvement), and should not exist in order to avoid [the] (Confusion
about tools and techniques).
23. Find a way to do without [the] (Numerous tools and techniques are
available) for obtaining [the] (Help in quality improvement).
24. Find a way to eliminate, reduce or prevent [the] ("Little
fish" effect).
25. Find an alternative way to obtain [the] (Help in quality
improvement), that does not require [the] (Numerous tools and techniques
are available).
26. Find a way to enhance [the] (Help in quality improvement).
27. Find a way to eliminate, reduce or prevent [the] (Poor design),
under the condition of [the] (Employees are not empowered to implement
quality improvement process).
Short Term
Drivers

1. Find an alternative way to obtain [the] (Ideal engineering), that
provides or enhances [the] (Long term strategy), eliminates, reduces or
prevents [the] (Low quality products), and does not require [the]
(Training and education) and (Investment).
2. Find a way to enhance [the] (Ideal engineering).
3. Find a way to do without [the] (Ideal engineering) for obtaining
[the] (Long term strategy) and elimination, reduction or prevention of
[the] (Low quality products).
4. Find an alternative way to obtain [the] (Company profit), that does
not require [the] (Long term strategy) and (Immediate saving money), under
condition of [the] (Investment).
5. Find a way to enhance [the] (Company profit).
6. Find a way to protect [the] (Company profit) from the harmful
influence of [the] (Investment).
7. Find an alternative way to obtain [the] (Pressure for cost, time,
resources), that provides or enhances [the] (Immediate saving money), but
does not cause [the] (Low quality products), and does not require [the]
(Short term driven management). This way should not be in a conflict with
[the] (Training and education).
8. Find a way to enhance [the] (Pressure for cost, time, resources).
9. Find a way to resolve the contradiction: [the] (Pressure for cost,
time, resources) should exist to obtain [the] (Immediate saving money),
and should not exist in order to avoid [the] (Low quality products) and
also avoid hindering [the] (Training and education).
10. Find a way to do without [the] (Pressure for cost, time, resources)
for obtaining [the] (Immediate saving money).
11. Find an alternative way to obtain [the] (Short term driven
management), that provides or enhances [the] (Pressure for cost, time,
resources). This way should not be in a conflict with [the] (Long term
strategy).
12. Find a way to enhance [the] (Short term driven management).
13. Find a way to resolve the contradiction: [the] (Short term driven
management) should exist to obtain [the] (Pressure for cost, time,
resources), and should not exist in order to avoid hindering [the] (Long
term strategy).
14. Find a way to do without [the] (Short term driven management) for
obtaining [the] (Pressure for cost, time, resources).
15. Find an alternative way to obtain [the] (Long term strategy), that
provides or enhances [the] (Company profit), and does not require [the]
(Ideal engineering). This way should not be influenced by [the] (Short
term driven management).
16. Find a way to enhance [the] (Long term strategy).
17. Find a way to protect [the] (Long term strategy) from the harmful
influence of [the] (Short term driven management).
18. Find a way to do without [the] (Long term strategy) for obtaining
[the] (Company profit).
19. Find an alternative way to obtain [the] (Training and education),
that provides or enhances [the] (Ideal engineering), and does not require
[the] (Investment). This way should not be influenced by [the] (Pressure
for cost, time, resources).
20. Find a way to enhance [the] (Training and education).
21. Find a way to protect [the] (Training and education) from the
harmful influence of [the] (Pressure for cost, time, resources).
22. Find a way to do without [the] (Training and education) for
obtaining [the] (Ideal engineering).
23. Find a way to increase the effectiveness of eliminating [the] (Low
quality products) by using [the] (Ideal engineering).
24. Find an alternative way to eliminate, reduce or prevent [the] (Low
quality products).
25. Find an alternative way to obtain [the] (Immediate saving money),
that provides or enhances [the] (Company profit), and does not require
[the] (Pressure for cost, time, resources).
26. Find a way to enhance [the] (Immediate saving money).
27. Find a way to do without [the] (Immediate saving money) for
obtaining [the] (Company profit).
28. Find an alternative way to obtain [the] (Investment), that provides
or enhances [the] (Ideal engineering) and (Training and education). This
way should not be in a conflict with [the] (Company profit).
29. Find a way to enhance [the] (Investment).
30. Find a way to resolve the contradiction: [the] (Investment) should
exist to obtain [the] (Ideal engineering) and (Training and education),
and should not exist in order to avoid hindering [the] (Company profit).
31. Find a way to do without [the] (Investment) for obtaining [the]
(Ideal engineering) and (Training and education).
Strategic
Management

1. Find a way to eliminate, reduce or prevent [the] (Quality efforts
rarely meet expectations), under the condition of [the] (Ineffective
quality management).
2. Find a way to eliminate, reduce or prevent [the] (High cost of
implementing quality management outweigh the benefits), under the
condition of [the] (High cost of quality management) and (Quality efforts
rarely meet expectations).
3. Find a way to eliminate, reduce or prevent [the] (High cost of
quality management), under the condition of [the] (TQM system
implementation).
4. Find a way to eliminate, reduce or prevent [the] (Management does
not see immediate value in TQM), under the condition of [the] (High cost
of implementing quality management outweigh the benefits) and (Company
still can sell low quality products).
5. Find an alternative way to obtain [the] (Company still can sell low
quality products), that provides or enhances [the] (Revenue), but does not
cause [the] (Management does not see immediate value in TQM) and (Poor
reputation), and does not require [the] (Competitors do not have high
quality).
6. Find a way to enhance [the] (Company still can sell low quality
products).
7. Find a way to resolve the contradiction: [the] (Company still can
sell low quality products) should exist to obtain [the] (Revenue), and
should not exist in order to avoid [the] (Management does not see
immediate value in TQM) and (Poor reputation).
8. Find a way to do without [the] (Company still can sell low quality
products) for obtaining [the] (Revenue).
9. Find an alternative way to obtain [the] (Revenue), that does not
require [the] (Company still can sell low quality products), under
condition of [the] (Decrease in sales).
10. Find a way to enhance [the] (Revenue).
11. Find a way to protect [the] (Revenue) from the harmful influence of
[the] (Decrease in sales).
12. Find a way to eliminate, reduce or prevent [the] (Poor reputation),
under the condition of [the] (Company still can sell low quality
products).
13. Find an alternative way to obtain [the] (Competitors do not have
high quality), that provides or enhances [the] (Company still can sell low
quality products).
14. Find a way to enhance [the] (Competitors do not have high quality).
15. Find a way to do without [the] (Competitors do not have high
quality) for obtaining [the] (Company still can sell low quality
products).
16. Find a way to eliminate, reduce or prevent [the] (Decrease in
sales), under the condition of [the] (Poor reputation) and (Some
competitors sell more products).
17. Find a way to eliminate, reduce or prevent [the] (Some competitors
sell more products), under the condition of [the] (Competitors with better
quality).
18. Find an alternative way to obtain [the] (Competitors with better
quality), that provides or enhances [the] (Possibility to benchmark), and
does not cause [the] (Some competitors sell more products).
19. Find a way to enhance [the] (Competitors with better quality).
20. Find a way to resolve the contradiction: [the] (Competitors with
better quality) should exist to obtain [the] (Possibility to benchmark),
and should not exist in order to avoid [the] (Some competitors sell more
products).
21. Find a way to do without [the] (Competitors with better quality)
for obtaining [the] (Possibility to benchmark).
22. Find an alternative way to obtain [the] (Possibility to benchmark),
that provides or enhances [the] (Improve quality), and does not require
[the] (Competitors with better quality).
23. Find a way to enhance [the] (Possibility to benchmark).
24. Find a way to do without [the] (Possibility to benchmark) for
obtaining [the] (Improve quality).
25. Find an alternative way to obtain [the] (Improve quality), that
does not require [the] (Possibility to benchmark) and (Ideal engineering).
26. Find a way to enhance [the] (Improve quality).
27. Find an alternative way to obtain [the] (TQM system
implementation), that provides or enhances [the] (Ideal engineering),
eliminates, reduces or prevents [the] (Ineffective quality management),
but does not cause [the] (High cost of quality management).
28. Find a way to enhance [the] (TQM system implementation).
29. Find a way to resolve the contradiction: [the] (TQM system
implementation) should exist to obtain [the] (Ideal engineering) and also
avoid hindering [the] (Ineffective quality management), and should not
exist in order to avoid [the] (High cost of quality management).
30. Find a way to do without [the] (TQM system implementation) for
obtaining [the] (Ideal engineering) and elimination, reduction or
prevention of [the] (Ineffective quality management).
31. Find a way to increase the effectiveness of eliminating [the]
(Ineffective quality management) by using [the] (TQM system
implementation).
32. Find an alternative way to eliminate, reduce or prevent [the]
(Ineffective quality management).
33. Find an alternative way to obtain [the] (Ideal engineering), that
provides or enhances [the] (Improve quality), and does not require [the] (TQM
system implementation).
34. Find a way to enhance [the] (Ideal engineering).
35. Find a way to do without [the] (Ideal engineering) for obtaining
[the] (Improve quality).
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